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Privacy Policy


FW1 Products are proudly imported by Pro-Sales Direct Pty Ltd and marketed by distribution companies including independent contractors.

Collection and Sensitive Information

FW1 and its marketing and distribution companies will only collect information that is necessary for its function as marketing and distribution companies to promote and sell our clients products and services. The types of personal information FW1 and its marketing and distribution Companies collects and holds generally includes:

Name, contact details (address, phone, fax, email)
Credit Card details
Generally FW1 does not collect any sensitive information about you (such as your religious/political beliefs, health information etc).

However, if the need arises we will only collect sensitive information about you with your consent.

We usually collect personal information from contracted marketing and/or distribution companies (including independent contractors) who have obtained the personal information from you. We collect the personal information solely for the purpose of marketing or distributing our clients products or services or when you register online for membership of our website or enter any competition.

Disclosure

FW1 will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a FW1 online service, including customer names and addresses, without the consent of the customer (except when legally required to in the case of imminent physical harm to the customer or others). FW1 uses other agents, contractors or companies to perform services on its behalf. FW1 will ensure that the company protects your customer identifiable information consistent with its Policy. If FW1 includes your name and any other customer identifiable information in a directory that FW1 creates from information we receive as an online service provider, the company will give you the opportunity to have your information excluded from that directory. Business directories that FW1 creates may, however, contain information obtained from other sources.

Security

FW1 will take all reasonable steps to protect the security of the personal information that it holds from loss, misuse or unauthorized access, modification or disclosure. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

Where information held by FW1 is no longer required to be held and the retention is not required by law, then FW1 will destroy such personal information by a secure means.

Links

This website contains links to a number of other websites that are provided only for your convenience and interest. We do not have any association with those sites and do not take any responsibility for their content. When you click on a link to another site, you leave the FW1 site and are no longer protected by FW1 Privacy Policy.

Access and Correction

Under new privacy requirements, you have a right to access the personal information that FW1 Companies holds about you. We will take all reasonable steps to correct any information you find inaccurate. Should we deny access and or refuse to correct your personal information, we will provide you with reasons that will be based on the grounds provided by the Privacy Act.

All requests for access to personal information should be made to the Privacy Officer by email, post or phone as detailed below.

A reasonable fee may be charged for providing you with access to your personal information.

Contact us

Please contact us if:

* you have any queries in relation to privacy policy of FW1
* you would like to know what personal information FW1 and any of its distribution companies holds about you and how you can gain access to it
* you believe that your privacy has been breached and you wish to make a complaint

You may contact us by:

* Writing to The Privacy Officer, P.O.Box K1145, Haymarket NSW 1240, or emailing to
theprivacyofficer@cobragroup.com.au, or by phoning 1300 764 241.